![]() functionality of SFB client does not work for the end user.Īdditionally, the end user sees an error/warning on bottom right corner and details with that error states that “EWS cannot connect to Exchange hybrid. When the end user enters the credentials by clicking “Enter Credentials” button, end-user prompted again for the same – as if the credentials are either invalid or something goes wrong. User Reported Issue:Įnd-users see the following on Skype for Business or Lync client. The details below provide exactly what is observed, what are the causes and what are the fixes. In the past few months, multiple Catapult customers reported an issue with Skype for Business client prompting end users to enter exchange hybrid credentials and repeat for the credentials.
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